Orders & Shipping
Most orders are delivered within 3–7 business days depending on your location. You'll receive a tracking link by email/SMS once your order ships.
Yes — we offer free shipping on all prepaid orders above ₹999. Orders below that amount carry a small shipping fee calculated at checkout.
Absolutely. Once your order is dispatched, you'll get a tracking number via email or WhatsApp so you can follow it all the way to your door.
Yes, we currently ship to all serviceable pin codes across India through our courier partners.
Products & Usage
Our formulas are thoughtfully formulated with gentle, skin-friendly ingredients, making them suitable for most skin types. If you have a known sensitivity to a specific ingredient, we recommend a patch test before regular use.
It's gentle enough for twice-daily use — once in the morning and once at night, as part of your regular cleansing routine.
No — our SPF 50 Sunscreen is formulated to be lightweight and blend in without leaving any white residue, even on deeper skin tones.
Yes, we never test on animals, and we hold our ingredient suppliers to the same standard.
Returns & Refunds
If a product arrives damaged or incorrect, you can request a return within 7 days of delivery. Reach out to us via the Contact page with your order number and a photo, and we'll sort it out quickly.
Once a return is approved and received, refunds are processed within 5–7 business days to your original payment method.
Yes, exchanges are available for damaged or incorrect items — just let us know when you reach out and we'll arrange a replacement.
Payments
We accept UPI, credit/debit cards, net banking, and popular digital wallets — all processed through a secure payment gateway.
COD availability depends on your pin code and is shown at checkout. Where available, it may carry a small additional handling fee.
Yes — all transactions are encrypted and processed through trusted, PCI-compliant payment partners. We never store your card details.